OLHSA's program structure: then and now Posted: September 14, 2012

As we strive to help the local community, we embrace changes that lead to improvement and help our mission of empowering those in need. Recently we have changed the structure of our services. OLHSA has created eight service lines, each focusing on specific client needs. The service lines include:

Economic Security
Emergency Financial Programs
Emergency Housing

With the service lines came the integration of the Welcome Center. The Welcome Center offers a complete assessment of a client’s situation, screening them for the many services OLHSA has to offer. The change has allowed OLHSA to provide more comprehensive services, meaning you get what you need and more than you expected.

For example, many of our clients come to us for Emergency Utility Assistance, a program that helps pay costly energy bills. With service lines the road no longer ends there; the Welcome Center can give them even more. Client Service Specialists create a network of resources to overcome obstacles like costly energy bills by connecting them to programs like energy education and Weatherization when appropriate.  

The change enables OLHSA to provide longer-lasting solutions and help clients obtain self-sufficiency. Click here to learn more about our complete services.